Shipping policy

Shipping policy

We offer shipping only in Canada.

We will email you information regarding your tracking number.

It estimates 5-10 business days depending on your shipping method for your delivery to arrive.

 

Free Shipping for Orders Over $75

  • Orders must add up to at least $75 before taxes.
  • Free shipping is available using Regular Parcel service. Other options will be charged at Expedited rates.
  • Orders containing items that are oversized or overweight (based on courier restrictions) do not qualify.

 

Shipping Policy

The Pinkley will ship items by the method a customer selects during checkout. These shipping methods include, but not limited to Regular Parcel, Expedited Parcel, Priority, and Rush. Please note: Castle Toys offers services from many couriers. Orders sent to addresses that contain a Post Office (PO) Box are required to be shipped by Canada Post.

The customer is responsible for providing an address that our couriers recognize as a deliverable address. The Pinkley has no control over a shipment once a package departs its facilities. If there are any issues with delivery for reasons out of our control (such as address provided to is not accurate, issues within the shipping company, weather, customs, etc.), The Pinkley will not be responsible for these shipping delays.

If applicable, duties, customs taxes and other fees are the responsibility of the customer. It is the customer’s responsibility to know their country’s tax policy before purchasing from The Pinkley. In addition, we will not reimburse for fees associated with international shipping.

 

🇨🇦 Canada Shipping Rates:

Alberta (AB), British Columbia (BC), Manitoba (MB), Nova Scotia (NS), Ontario (ON), Saskatchewan (SK) :

Rate name Condition Transit time Price
Express $0.00-$74.99 2 to 3 business days $19.99 CAD
Express $75.00 and up 2 to 3 business days $8.99 CAD
Standard $0.00-$74.99 3 to 9 business days $8.99 CAD
Standard $75.00 and up 3 to 9 business days Free

 

 

Quebec (QC), New Brunswick (NB), Prince Edward Island (PEI), Newfoundland and Labrador (NL), Yukon (YT), Northwest Territories (NT), Nunavut (NU) :

Rate name Condition Transit time Price
Express $0.00-$74.99 2 to 3 business days $19.99 CAD
Express $75.00 and up 2 to 3 business days $9.99 CAD
Standard $0.00-$74.99 3 to 9 business days $12.99 CAD
Standard $75.00 and up 3 to 9 business days $4.99 CAD

 

 

🇺🇸 US Shipping Rates:

Rate name Condition Transit time Price
Express International $100.00 and up 2 to 3 business days $20.00 CAD
Express International $0.00-$99.99 2 to 3 business days $25.00 CAD
Standard  International $100.00 and up 4 to 8 business days Free
Standard International $0.00-$99.99 4 to 8 business days $20.00 CAD