Privacy Policy

This Privacy Policy describes how (the “Site” or “we” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


Collect Information

We don’t automatically collect personal information such as your name, address, telephone number or email address. We collect this information only if you provide it to us voluntarily when ordering products, entering a contest or promotion, creating our account or signing up to receive our emails. We don't require you to provide any personal information in order to view our website although we may collect certain personal information in conjunction with your access and use of our website, as detailed in this Privacy Policy.



You may create our shopping account in order to take advantage of the many account-holder benefits, such as the quick-pay feature, accessible order history and address book. If you do so, the following personal information may be collected from you:

  • your full name
  • your residential address
  • your e-mail address
  • a secure password

You may also make purchases as a guest (without creation of our shopping account) and in such instances only basic information required to process your order will need to be provided.

You may also choose to provide us with your residential address and other household information, but this is not required.

How we use personal information

We use the information you provide to us to:

  • enable you to order products
  • enable you to enter contests and participate in promotions
  • send and personalize any communications you opt-in to receive
  • recommend products to you by observing product trends, browsing habits and purchase history

We also use your information to collect and measure performance statistics which we use to improve the website; however, these statistics do not contain any information that could identify you personally.


How we use your email address and mobile phone number

We occasionally send e-mail communications to you in conjunction with our shopping account. Based on your preferences, we may also send text messages to you in conjunction with your account using the mobile phone number you have provided. Further details are provided below.


We offer optional registration

We recommend that you register as a customer in order to take advantage of the many benefits of maintaining an account. Unlike many other sites, registration is not necessary for placing orders. We offer a "buy now" option which only requires the basic information required to process your order Please note that this will limit access to your order history and an address book.

We send transactional emails at regular intervals to keep you up-to-date on the status of your online orders. If you have opted in to receive marketing emails, we will send occasional emails to inform you about new products, contests, promotions and other offers that may interest you.

You can choose not to receive these marketing emails by opting out: simply click on the ‘unsubscribe from this list’ link on the footer of any our email that you receive; sign in to our account and change your preference; or send an email to and ask to be removed from our marketing email list.

If you have registered as our member, we will send you emails and/or text messages (based on your preferences) in regard to program offers, promotions and rewards, and with respect to your account and membership in general.


We limit disclosure to third parties

The Pinkley does not sell your personal information to any organization for any purpose.

We collect your billing and shipping information in order to process your order and deliver it to its destination. Only we and our preferred shipping partners will use billing and shipping information, for the sole purpose of fulfilling your order.

The personal information we collect through this website is used for our internal purposes only. We will not sell your personal information, nor authorize third parties to use this information for their own purposes, without your prior consent. We may share your personal information with our service providers, however, but only in conjunction with the delivery of said services to us and for no other purpose. All such third parties will be subject to confidentiality obligations and otherwise to safeguard any personal information that they receive, obtain or collect.

All such third parties will be subject to confidentiality obligations and otherwise to safeguard any personal information that they receive, obtain or collect.


DO NOT Store Credit Card Information

We’ve designed our systems so that only your bank's authorized payment provider stores your credit card information. This transaction is handled using Secure Sockets Layer (SSL 256 AES) encryption, TLS1.1 and Tokenization. Encryption may be updated from time to time as required. We also conducts regular external scans of our entire business, including our Web store in order to comply with current PCI requirements.


Use only password-protected accounts

When you create our shopping account, you choose a password to secure your account information, and have sole access to change that password. Should you forget your password, we release this information only to the specific email address you have recorded in your account profile and only at your request.

We do not give out account information in any other situation, unless you verify your identity. Account information includes your order history, billing and shipping addresses, and the phone number and email address you provide and maintain. Credit card information is never included in this file.


Use Cookies

Like most websites, we use cookies to improve your shopping experience. A cookie is simply an identifier transferred to your system from ours that helps us manage your transaction. The cookie remembers items in your basket and currency selections. Cookies do not store personal or credit card information.

You can choose not to use cookies – we don’t require cookies to process your order. However, the memory features that cookies offer may help to avoid frustration in certain shopping situations.



By using you’re consenting to use your personal and account information for the purposes set out in this policy.


Changes to Our Privacy Policy

This Privacy Policy may be updated and revised from time to time. If we make a change to this Privacy Policy, we will post an updated policy on our websites.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by